Privacy Policy

Last updated: January 2026

1. Who we are

Dordogne Collection is a brand of Van Acker Consultancy & Solutions, a company registered in the Netherlands (KvK 98111671), and is operated by Sandra Mengerink and Sven Van Acker from the Périgord Noir, Dordogne, France. We can be reached at holiday@dordognecollection.com or by phone at +33 7 61 30 05 32.

2. What data we collect

We collect personal data only when you actively provide it to us. This includes:

• Your name, email address, and phone number when you submit a booking request, contact form, or owner enquiry
• Dates, number of guests, and messages you include in booking requests
• Technical data such as your IP address, browser type, and pages visited, collected automatically via analytics

3. How we use your data

We use your personal data solely to:

• Respond to your booking request or enquiry
• Confirm and manage your reservation
• Communicate with you about your stay
• Improve our website and services (anonymised analytics data only)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing (GDPR)

We process your data on the basis of your consent (when you submit a form) and legitimate interest (to respond to your enquiry and fulfil a potential contract with you).

5. Data retention

We retain booking and enquiry data for up to 3 years after your last contact with us, or for as long as required by French tax and accounting law. You may request deletion at any time.

6. Third-party services

We use the following third-party services:

• Supabase — database hosting (EU region)
• Vercel — website hosting
• Resend — transactional email delivery
• Google Analytics — anonymised website analytics (cookies; see Cookie Policy)

Each of these providers processes data in accordance with their own privacy policies and applicable data protection law.

7. Your rights

Under GDPR, you have the right to access, correct, or delete the personal data we hold about you. You may also object to processing or request a copy of your data. To exercise any of these rights, contact us at holiday@dordognecollection.com.

8. Cookies

We use cookies for analytics purposes. You can manage your preferences via our Cookie Policy.

9. Contact

For any questions about this policy, contact us at holiday@dordognecollection.com.